Franchises

Franchises need to support their networks of Franchisees and Agents with not only marketing and sales materials but also items that are specific to their business niche.

With DuplicateIt and InfoShop, Franchise organisations can reduce their administrative load, enjoy higher Franchisee satisfaction through improved product delivery and never run out of inventory.  

Learn more about how you can SellIt via Infoshop or Contact Us to discuss your needs.

MARKETING & PROMOTION

• Creative concepts – new ideas for engaging customers
• CDs, DVDs & USB with PDFs, video, annual reports, new product launches
• Printing – quality flyers, brochures, reports, CDs, DVDs, workbooks, handouts, manuals
• Online event management – tickets, tax receipts and guest lists
• Promotional banners and signage
• Branded gifts – pens, calendars, calculators, USB drives

INTERNAL TRAINING & EVENTS

• Printing – flyers, brochures, CDs, DVDs, workbook, handouts, feedback forms
• Online event management – tickets, tax receipts and guest lists
• Promotional banners and signage
• Branded gifts – pens, calendars, calculators, USB drives

PRODUCT DEVELOPMENT

• Turn your intellectual property into products with e-books, audio recordings, downloads, training packages, reports, monthly subscription
• Packaging - quality folders, presentation albums and CD/DVD cases to increase the value
• Editing - audio or DVD remixing to turn into new product
• Replication and duplication of CDs and DVDs with full colour CMYK high quality printing
• Printing - quality books, manuals and training packages

DISTRIBUTE PRODUCT & MERCHANDISE TO FRANCHISEES

• Online shop to sell your product in just 3 easy steps – with a simple link from your website or email
• Store your product for FREE in a secure warehouse
• Your product is sent out to your customer/franchisee
• All customer service queries are managed including returns
• Easy reporting and your revenue is deposited directly to your bank account

EARN MORE REVENUE

• Refer our online shop solution to your clients and earn 2.5% on everything they sell!

We have the experience, ideas and contacts to help you develop your business and take it to the next level. We’re happy to offer advice on what would best meet your requirements, and to discuss a whole range of options available to you.

Whether you need 500 or 100,000 copies, you can count on competitive pricing and a fast turnaround so they’re ready when you need them.

CASE STUDY  – 10X

Business Overview

10X is a franchise business working with Accounting firms as an additional division to offer their clients all the expected (and beyond the norm!) services of an accounting firm WITH expanded business development services such as 10XCoaching Club, which addresses all the key areas in business and more, over the course of a year and beyond.

10X franchisees require a range of resources as part of running their businesses. These include customised stationery, marketing material, workbooks, coaching resources and tools. 10X needed a cost-effective and efficient solution to produce and distribute these products to their franchisees around Australia and overseas.

In the early days

10X uses DuplicateIt for all its production needs and initially had a very basic online ordering system which meant payments were processed manually and orders sent out through a third party. There were a lot of challenges with this system including it being heavily reliant on other parties. If changes needed to be made to the site, it meant a phone call and a lengthy wait to get it done. The site was hard to navigate, invoices were sent out to clients to pay which increased lead times, deliveries didn’t turn up and stock was damaged by the third party resulting in costly reprints and further delays. The system simply wasn’t working – it was time to look at alternatives.

InfoShop – the one stop solution

Nic Clark, CEO of 10X suggested using InfoShop – an online selling solution with customised shopping cart, payment gateway and fulfillment service – all consolidated in one place. Amanda McKnight, Marketing Manager, was tasked with setting up this whole new way of doing business.

Amanda met with Graham Jensen, CEO of InfoShop and in October 2009 and hasn’t looked back. “InfoShop was the ideal solution for us – after having so many issues with the previous system, InfoShop was so easy to use and instantly cut down on costs and wasted time. We haven’t looked back”. Amanda was particularly impressed with the level of service from the InfoShop team, “Nothing was ever too much trouble and I had complete confidence whatever I needed, would be done and done well.”

InfoShop worked closely with Amanda to customise the solution to meet their specific needs for their franchisees. They set up a seamlessly branded online solution for their franchisees and in a few days, switched to the new solution. They haven’t had a single complaint since inception and franchisees completely embraced the ease and simplicity of using InfoShop.

One of the major advantages for Amanda was the stock management system InfoShop provides. “It’s great having the peace of mind that I know at any time how much we have in stock of any product. The InfoShop team are also really proactive in letting me know what’s running out and when to order more.”

Since moving to InfoShop, sales have dramatically soared and as a result, 10X have added more products to their range – something that would have been quite challenging on the old system. They have also made massive savings due to consolidating their selling and fulfillment processes in one place.

When asked what Amanda likes most about working with InfoShop, she said, “Being able to manage franchisee orders, process payments, automate invoices and know the product is being sent out on time and in excellent condition – all in one place with one contact – is a winner in my books. Plus it’s so easy to use – I can set up new products and start selling within 5 minutes which is great with tight deadlines and something we never could have managed before.”

Amanda now spends less than 30% of her time managing the online selling and fulfillment for 10X. “I cannot recommend InfoShop highly enough. If you are a business looking for a total e-commerce solution, that is easy to navigate and use, and experience excellent customer service where your needs are fully met, then InfoShop is for you”.

So with DuplicateIt and InfoShop 10X have an endless supply of product delivered via a seemless fulfillment system in InfoShop.